We here at Sunia Yoga wants you to be completely happy with your purchase. If you are not satisfied, we will gladly accept unworn and unwashed merchandise that was shipped in the same condition for a full refund within 14 days of purchase.
Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued.
We maintain a return/refund/exchange policy for any damaged or defective items as long as any claims are placed within 5 days of the item being received.
We will refund the full price of the merchandise including any taxes upon receiving the return. Depending on your bank, please allow up to 2-4 business days for your credit to appear on your bank statement.
All returned packages must have tracking numbers. All shipping and handling costs in connection with returns are the responsibility of the customer.
Please send all returned packages to the below address:
3830 Valley Centre Dr. 705-342, San Diego, CA 92130
HOW TO EXCHANGE
To exchange an item, the same guidelines and timeframes for returns apply (see above.) Please email us at email@example.com to request an exchange and inform us that you are shipping the item(s) back to the mailing address above. Then, return the item per guidelines above, and allow 2 to 4 business days (from date received by Sunia Yoga) to process a credit to your account for the returned items, plus tax (as applicable.) You will be notified via email once the credit has been issued, which can then be used towards purchase of the item(s) you are exchanging for.
If you have any questions or concerns, feel free to always send us an email to our support staff at firstname.lastname@example.org and they will be happy to respond to your email within 24 hours.